Technical Call Centre Team Lead – Tangent International

Country: UAE
Job ID: 402319

Develop Staff
Training
Coaching
Performance reviews
Support Staff
Handle escalations
Provide answers and guidance to staff
Support agents to perform their job

Be a Manager
Lead and Inspire
Communicate company news
Facilitate meetings

Do Admin
Leave approvals
Payroll information
Rosters
Approve transactions

Self Development
Attend briefings
Management training
Improve technical skill
Other
Take overflow calls
Help with R&R
Organise engagement activities

Skills
Diploma
5 Years experience in technical call centre
Excellent communication Skills both written and verbal

Job Details

Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Telecommunications

Preferred Candidate

Career Level: Mid Career
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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